Virtual Agents now powered by Agentic AI technology, deliver unprecedented levels of intelligence, autonomy and hyper-personalization.
This technology utilizes superior LLM (Large Language Model) infrastructure for more intelligent and accurate responses. Provides more life-like and context-aware conversations.
Engages with the environment and customers, making self-executed, data-driven strategic decisions to solve problems without the need for human guidance/input.
Remembers past conversations and inferences for contextual awareness, extracting meaning, behavioral patterns, and adapts this knowledge for personalized responses.
Moving beyond single-dimensional NLU approach to a comprehensive, multi-dimensional virtual agent, where each component is strategically guided and enhanced by LLM for more precise and context-aware responses.
A balanced solution that combines structured control with intelligent automation, offering both reliability and advanced functionality.
Generates dynamic, human-like responses and ensures customer interactions are both precise and context-aware.
Users simply describe the desired flow, and the virtual agent presents it automatically.
Equipped with both short- and long-term memory— leverage LLMs to autonomously interact with their environment by combining reasoning, planning, and execution
Offers dynamic and static data masking to protect sensitive information, with safety moderation and guardrails to control output and prevent unauthorized access.
With the advancements in large language models and agentic AI technology in certain tasks AI can now replace humans. However, design and prompting of agentic AI systems still require some human intervention. We expect human participation will become even less after rapid advancements in AI technology.
PROF. LEVENT ARSLANLet’s go into detail on how Knovvu’s conversational solutions can improve your agent and customer experience